🔐 Privacy Policy (as per DPDP Act, 2023 – India)

Effective Date: July 15, 2025
Last Updated: July 15, 2025

We are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

1. Data We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Location data (if applicable)

  • Transaction or order history

2. Purpose of Data Use

We use your personal data for:

  • Providing and improving our services

  • Sending updates and support-related messages

  • Personalizing user experience

  • Processing transactions and payments

3. Lawful Basis for Processing

We process your data only:

  • With your explicit consent, or

  • As necessary for fulfilling services you have requested

4. Data Retention

Your personal data is retained only for as long as required for the purposes stated, or as mandated by law.

5. Data Sharing

We do not sell or share your personal data with third parties except:

  • To service providers bound by confidentiality

  • When required by law

6. Your Rights

Under the DPDP Act, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Withdraw consent

  • Request deletion of your data

To exercise any of these rights, email us at:
📧 corporate@asysts.com

If no in-app or on-site option is available for deletion, correction, or consent withdrawal, you may email us directly, and we will respond within 7 business days.

💸 Refund Policy

Effective Date: July 15, 2025
Last Updated: July 15, 2025

We strive to provide high-quality services/products. If you are not satisfied, you may request a refund under the following terms:

1. Eligibility for Refund

You may request a refund if:

  • The product/service was not delivered as promised

  • A technical issue on our end prevented access or use

  • You have been charged incorrectly

2. Refund Process

To initiate a refund request:

  • Email us at: corporate@asysts.com

  • Include: your name, registered email, order ID, and reason for refund

Refund requests will be reviewed and processed within 7–10 business days of acknowledgment.

3. No Direct Option on Website?

If our website or app doesn’t have a refund request form, just send an email as described above. No physical submission is required.

📩 Contact Us

For any privacy concerns, data deletion requests, or refund queries, contact:

Email:

  • Data Privacy: corporate@asysts.com

  • Refunds & Support: corporate@asysts.com